Alfred Music Help Center

Get help with orders, returns, digital downloads, software support, licensing, and school purchase orders. Find answers or contact Alfred Music customer service.

Alfred Music Help Center | Support & FAQs   

Can I edit or add anything to my order?

How do I apply promo/discount codes?

International Orders

How do I request a desk copy?

How do I request a perusal copy?

How do I get a copy of my invoice?

Orders & Payments

Shipping & Delivery Options

Shipping & Tracking

What’s your return policy?

Returns & Refunds

Can I get copies of "out of print" music?

How can I get a sample copy of Accent on Achievement or Sound Innovations?

Why am I not receiving my 6-digit verification login code?

How to find the Access Number for SI Online (Australian Edition)

Product & Technical Support

How do I register for a School PO account?

How do I submit and place an order with a Standard PO?

How do I submit and use an Open PO?

How do I create a formal school quote?

How do I apply for tax-exempt status?

School Purchase Orders

How to Order Digital Sheet Music

How to Access and Print Your Digital Sheet Music

Understanding the Watermark on Your Digital Sheet Music

How do I find and access my purchased digital items?

Digital Products

How do I submit a permissions or licensing request?

Copyright & Permission

Alfred Music Rental Library

How do I submit my music for publication?

Who do I contact for press or media inquiries?

Frequently Asked Questions

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Categories

Orders & Payments

Shipping & Tracking

Returns & Refunds

Product & Technical Support

School Purchase Orders

Digital Products

Copyright & Permission

Frequently Asked Questions